What We Do

Support Coordination

Support Coordinators can help to:

NDIS Goal Planning

Everyone has different goals. They might include things like getting a job, learning new skills or becoming more independent. Your NDIS Goals should be the things you need and the things you would like to do.

Service Linking

Support Coordinators have lots of experience with different services. We can help find the best ones to help meet your goals and the ones that suit you best.

Choosing Providers

Once you have found a service that you would like to use, a Support Coordinator can help get all the paperwork and set up completed, and let your new service know about how they can best support you.

We do this by talking to you about what you need and what you'd like to do.

Here are some key aspects of Support Coordination:

Assessment and Planning

• Support Coordinators assess the needs and goals of individuals with disabilities or special requirements.
• They work closely with the individual, their family, and other relevant stakeholders to understand their unique situation.

Navigating Services

• Support Coordinators help clients navigate through the complex web of available services, resources, and support systems.
• They assist in accessing government-funded programs, community services, healthcare, and other support options.

Linking and Referral

• Connecting the individual with relevant service providers, agencies, or community resources based on their identified needs. This may involve coordinating medical appointments, therapy sessions, educational programs, or other support services.

Developing a Support Plan

• Based on the assessment, Support Coordinators help develop a personalized support plan.
• The plan outlines specific goals, objectives, and the types of support and services needed to achieve them.

Connecting with Service Providers

• Support Coordinators identify and connect individuals with suitable service providers and community resources.
• They help coordinate appointments, meetings, and communication between the individual and service providers.

Monitoring and Review

• Support Coordinators regularly monitor the implementation of the support plan to ensure it aligns with the individual's needs and goals.
• They conduct reviews to assess progress and make adjustments to the plan as necessary.

Advocacy

• Support Coordinators may act as advocates for individuals with disabilities, ensuring their needs and rights are respected and addressed.
• They may assist in resolving issues or concerns that arise during the provision of services.

Empowerment and Skill-building

• Support Coordinators empower individuals to actively participate in decision-making regarding their own care and support.
• They may provide guidance on developing skills that enhance independence and self-advocacy.

Documentation and Reporting

• Support Coordinators maintain thorough records of assessments, plans, and progress.
• They may be required to provide reports to funding agencies, families, or other stakeholders.

Support coordination is often a component of broader systems of care, such as disability services and mental health services. The specific responsibilities and processes involved in support coordination can vary depending on the context and the local service delivery systems. It plays a crucial role in promoting the autonomy and well-being of individuals who may face challenges in managing their daily lives independently.

Service Linking

Services are things like;

Places to live
Fun things to do
Health supports
Volunteering
Working
School & training

Support Coordinators have lots of experience with different services.

We can help find the best ones to help meet your goals and the ones that suit you best.

Choosing Providers

Once you have found a service that you would like to use, a Support Coordinator can help get all the paperwork and set up completed, and let you new service know about how they can best support you.

Talking to services

If you need help talking to your services, a Support Coordinator can help with this too.

We can speak with your health professionals, workplace and even the NDIA for you.

How long should I have a Support Coordinator?

The amount of time you need a Support Coordinator can be very different from person to person.

Some people will only need help for a short time, with only a few things to get things started, others will need assistance for a long time fo a lot of things.

Where is Support Coordination?

We offer a range of flexible support options. Sometimes you might like for us to come to your home, other times you might like to visit our office.

We will always do our best to make sure our supports suit you.

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